Solutions
At aiRESULTS, we harness the power of Artificial Intelligence to revolutionize marketing and customer lifecycle optimization (CLO) strategies and programs. CLO encompasses all the inter-related areas of customer engagement (CE), customer experience (CX), customer relationship management (CRM) and customer success (CS). Our team of seasoned experts combines innovative technologies with strategic insights and transformation frameworks to propel your business into the future. We are driven by our motto: “You deserve AI solutions that deliver results”.
SERVICES
STRATEGY & Tranformation Consulting
We work closely with you to unlock the potential of AI with our comprehensive consulting services tailored to your business needs.
•Formulation and or refinement of business objectives
Development of strategies to achieve business objectives
Create action plan to actualize the strategies which includes
*Analysis to determine people, process, technology requirements
*Perform gap analysis to determine additions and/or modifications to existing resources
*Roadmap for implementing the action plan
•Assist in the selection of the best fit AI based solutions available in the market
DATA ANALYTICS & CONSULTING
We will work with you, as necessary, to maximize benefits from utilization of data to make the best decisions and drive targeted marketing and CLO strategies.
This includes:
- Data architecture optimization
- Data rationalization and cleansing
- Data integration and consolidation
- Ensuring data readiness for implementation of selected solutions
- Advanced analytics & modeling
TECHNOLOGY CONSULTING
Our team of technology consultants, developers and integrators work, as necessary, with your technology organization to implement the selected solutions.
• Install and ensure smooth functioning of the solution(s)
• Customize solutions as necessary
• Integrate AI solutions into existing infrastructure
TruLoyalty
Unlike current “loyalty programs” TruLoyalty is a true customer loyalty program because it is driven by the inherent loyalty characteristics of each customer. Current “loyalty programs” are more correctly called “rewards programs” because they have nothing to do with the loyalty orientation of a customer. They are purely incentives/rewards (e.g., points, miles, cashback) programs based on usage/spend.
Some of the benefits of the TruLoyalty are:
● Increased retention rates for the right customers
● Optimal profitability for each customer leading to maximum bottom-line profitability
● Huge savings in expenditures on acquisition, retention/rewards and expansion programs
For a detailed discussion and demo of TruLoyalty contact us.