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Artificial Intelligence, much like Rock n’ Roll, has had its fair share of naysayers over the years. Remember when they said Rock was just a fad? That it would fizzle out like some ill-advised fashion trend? Yet, here we are, decades later, and Rock is still very much alive, its power chords reverberating through the […]

A topic that continues to generate a lot of debate is whether AI will replacehumans in the workforce. Here’s my take on the matter. AI has the capability to automate many tasks currently performed by humans, leading to concerns about job displacement. In spite of cautionary statements from Stephen Hawking, Bill Gates, Ray Kurzweil and

In today’s fast-paced digital landscape, the integration of artificial intelligence (AI) tools has become indispensable for businesses striving to stay competitive in the ever-evolving market. Among the plethora of AI- powered solutions available, several key areas within marketing stand out for their transformative impact. From chatbots and virtual assistants to predictive analytics, these tools revolutionize

Automation in the marketing and customer lifecycle optimization (CLO) areas, particularly when powered by AI, leads to increased accuracy & precision as well as decreased time in (1) gathering, consolidating, structuring, cleansing and scrubbing vast amounts of diverse customer data,(2) analyzing the data using classical methodologies as well as neural networks, and (3) making instantaneous

In today’s dynamic business landscape, optimizing customer related functions has become paramount. The advent of Artificial Intelligence (AI) has revolutionized how companies handle customer-related functions such as Customer Engagement (CE), Customer Experience (CX), Customer Success (CS), and Customer Relationship Management (CRM). These AI tools are no longer futuristic fantasies, they are real, effective solutions that

Artificial Intelligence (AI) has profoundly transformed the technological landscape over the past decade, driving innovations across various industries. As we look to the future, the next wave of AI computing technologies promises to further revolutionize how we interact with machines and process information. This new era will be characterized by advancements in hardware, software, and

In the ever-evolving landscape of artificial intelligence, Generative AI has emerged as a captivating force. But is it truly the magic elixir that will fundamentally revolutionize our world, or is it merely another fleeting trend? What Is Generative AI? Generative AI is like an artistic alchemist. It can conjure new forms of creative content, transcending

Artificial Intelligence (AI) has transformed the field of marketing, enabling businesses to connect with customers, optimize operations, and drive growth in new ways. As the world of marketing continues to evolve, so does the role of AI in shaping its future. The next wave of innovations in AI- powered marketing promises to take it to

Successfully integrating Marketing, Customer Relationship Management (CRM), and Analytics platforms is essential for creating a unified, data- driven approach which is crucial for achieving the desired results from the implementation of Customer Lifecycle Optimization (CLO) solutions. CLO encompasses the whole spectrum of related concepts: Customer Engagement (CE); Customer Experience (CX); Customer Relationship Management (CRM); and

Artificial Intelligence (AI) is often perceived merely as a technological innovation — a collection of algorithms and data structures designed to mimic human cognition and automate tasks. However, this view is very narrow and overly simplistic. It obscures the profound implications and transformative potential of AI in various dimensions of society. AI is more than